With the Influencer Hero (IH) Slack integration, your team can get the right updates in the right Slack channels - so nothing gets missed.
What you’ll get notified about
Notification type | What you’ll see in Slack |
Influencer Replies | Influencer handle + follower count, campaign name, email subject, and a short preview of the reply. |
Influencer Posts | Alert when an influencer posts about your brand (Instagram, TikTok, YouTube). Includes post type (story/feed/etc.), influencer info, and campaign. |
Product Sent | Notification when products are shipped to an influencer. Includes items shipped (quantity + variant) and influencer details. |
Influencer Orders | Notification when an influencer generates a sale. Shows order name, revenue, commission amount, and discount codes used. |
Every message is formatted nicely and includes:
Influencer profile picture
Handle + follower count
Campaign name
Quick buttons like View Deal and Open Profile
How to set it up (2 minutes)
Step 1 — Connect Slack
Go to Integrations in IH: app.influencer-hero.com/integrations
Find Slack → click Connect
Slack will open a page asking you to allow access → click Allow
You’ll be sent back to IH and your Slack connection will be active
If Slack says you don’t have permission to install apps, ask your Slack workspace admin/owner to approve it.
Step 2 — Choose which channel gets which notifications
In the Slack settings inside IH, select a Slack channel for each notification type:
Influencer Replies → channel
Influencer Posts → channel
Product Sent → channel
Influencer Orders → channel
✅ You can send each type to a different channel (for example: replies to #influencer-inbox, orders to #revenue).
Sending to private Slack channels
You can send notifications to private channels—Slack just requires that the Influencer Hero app is added to that private channel first.
Add the app to a private channel
Open the private Slack channel
In the message box, type:
/invite @influencer-heroPress Enter
Once the app is invited, notifications can appear there.
If you selected a private channel in IH but nothing shows up in Slack, this is almost always the reason.
Managing or removing the integration
Change channels anytime
Go back to app.influencer-hero.com/integrations → Slack → update the channel selections.
Disconnect Slack
Go to app.influencer-hero.com/integrations → Slack → Disconnect.
What happens if the Slack app is uninstalled?
If the Slack app is removed, IH automatically stops sending notifications and cleans everything up behind the scenes—no extra steps needed.
Troubleshooting
I connected Slack but I’m not getting notifications
Double-check you selected a channel for the notification type in IH
Make sure the app is in the Slack channel (especially private channels:
/invite @influencer-hero)Try sending notifications to a public channel first to confirm it’s working
Only some notification types are coming through
Each notification type has its own channel setting—confirm each one is set
I can’t connect Slack
This usually means your Slack workspace requires admin approval for app installs. Ask your Slack admin/owner to approve the installation.