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How to Contact Support

Learn how to contact Influencer Hero support for assistance with any issues or inquiries.

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Written by Kristy
Updated over 10 months ago

Getting support is essential for resolving any issues or inquiries you may have about the software. There are several ways to reach our support team:

  • Contact Your Dedicated Account Manager: Upon onboarding, you’ll be assigned a dedicated account manager who you can communicate with directly for help with any problems or questions.

  • Use the Live Chat Feature: For immediate assistance, our live support team is available via the live chat feature located at the bottom right corner of every page.

  • Submit a Ticket or Email: If you can't find the information you need in the help desk articles or through the built-in help feature, you can submit a ticket or email [email protected]. Please provide a detailed description of the issue and include any error messages or screenshots relevant to your inquiry.

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