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How to Contact Support

Learn how to contact Influencer Hero support for assistance with any issues or inquiries.

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Written by Kristy
Updated over 4 months ago

Getting support is essential for resolving any issues or inquiries you may have about the software. There are several ways to reach our support team:

  • Contact Your Dedicated Account Manager: Upon onboarding, you’ll be assigned a dedicated account manager who you can communicate with directly for help with any problems or questions.

  • Use the Live Chat Feature: For immediate assistance, our live support team is available via the live chat feature located at the bottom right corner of every page.

  • Submit a Ticket or Email: If you can't find the information you need in the help desk articles or through the built-in help feature, you can submit a ticket or email [email protected]. Please provide a detailed description of the issue and include any error messages or screenshots relevant to your inquiry.

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